Shipping Policy

At leathermanusmalls, we offer global free shipping on all orders, ensuring that you can receive your Leatherman tools anywhere in the world without any additional shipping costs. Below is our detailed shipping policy:
1. Processing Time: All orders are processed and shipped within 1-3 business days of payment confirmation. Business days are Monday through Friday, excluding weekends and major holidays. Processing time may be slightly extended during peak shopping periods, but we will notify you if there is any delay.
2. Delivery Time: The estimated delivery time for all orders is 6-12 business days from the date of shipment. Delivery times are estimates and may vary depending on your location, customs clearance procedures (for international orders), and other unforeseen factors such as weather or carrier delays. We are not responsible for delays caused by third-party carriers or customs.
3. Shipping Coverage: We offer free shipping to all countries and territories worldwide. There are no minimum order requirements to qualify for free shipping.
4. Order Tracking: Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier’s website.
5. Shipping Restrictions: While we ship to most countries, there may be certain restrictions due to local laws or regulations regarding the import of multi-tools, knives, or pocket tools. It is your responsibility to check the import regulations of your country before placing an order. If your order is rejected by customs due to non-compliance with local regulations, we will not issue a refund, and you will be responsible for any additional fees incurred.
6. Lost or Damaged Shipments: If your order is lost or damaged during shipping, please contact our customer service team at [email protected] within 30 days of the estimated delivery date. We will investigate the issue with the carrier and offer a replacement or full refund, at our discretion, once the loss or damage is confirmed.